This policy is effective as of 26 July 2023.
- Information We Collect
1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, billing address, shipping address and any other information you choose to provide when contacting us, purchasing goods or services from us, subscribing to our newsletter, or registering an account with us.
1.3 Information about transactions carried out over this website (including orders placed, products bought, device used, internet connection type, geographical location, ip address for security purposes).
- Use of Information
2.1 Provide Services: We may use the personal information you provide to respond to your inquiries, process your orders, payments and account registration, and provide the services you request from us.
2.2 Communication: We may use your personal information to communicate with you, send you updates about our services, send you goods or services that you purchased from us, respond to your comments or requests, and provide customer support.
2.3 Analytics and Improvements: We may use automatically collected information to analyze trends, administer the website, track users’ movements, and gather demographic information for internal purposes. This helps us improve our website, tailor our content to your preferences, and enhance your user experience.
2.4 Marketing: With your consent, we may use your personal information to send you promotional materials or newsletters about our products or services, special offers, news or events. You can opt out of these communications at any time by clicking the Unsubscribe button at the bottom of our newsletters.
2.5 To process payments: We may use the personal information you provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
2.6 Legal basis for processing
We collect and use your personal information on one or more of the following grounds:
- You have given consent;
- It is necessary to fulfil our contract with you;
- It is for the purposes of legitimate interests in our supply of a service / product to you which does not interfere with your rights and freedoms.
- Data Sharing and Disclosure
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Your information is processed by An Post, Paypal, Woocommerce, MailPoet.
Examples of why we share your data are: Operational companies such as delivery couriers, payment processing companies such as Paypal, Direct marketing companies such as MailPoet who help to ensure emails to you arrive to your inbox, IT support companies and other business systems like Woocommerce who help to ensure you can place orders on our website and that we can support you in doing same.
We also use tools provided by Google and Facebook to analyse your shopping preferences and how you interact with or use our website.
3.2 Legal Compliance: We may disclose your personal information if required by law, government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3 Data Processing Outside of the EEA: The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). In all such cases Bee Smart Digital will only transfer such data where there is an adequate level of data protection in that country that is no less protective than that which is provided in Ireland.
- Data Security
We are committed to protecting the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorised access and use. We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
- Data Retention
- Your Rights
You have the right to access, update, and correct inaccuracies in your personal information held by us. You may also request the deletion of your personal information, subject to any legal obligations or legitimate interests that may require its retention. To exercise these rights or for any privacy-related concerns, please contact us using the information provided below.
- Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it promptly.
- Contact Us
Bee Smart Digital Data Controller
This policy is effective as of 26 July 2023.
What is a cookie?
A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.
Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. timezone, notification preferences), and to personalise your content (eg. advertising, language).
Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track you on other websites that use the same third-party service.
Types of cookies and how we use them
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. We use essential cookies to enable certain functions on our website.
Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. We use performance cookies on our site.
Functionality cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and timezone settings). With this information, websites can provide you with customised, enhanced or optimised content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party service. We use functionality cookies for selected features on our site.
Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. We use targeting/advertising cookies on our site.
How you can control or opt-out of cookies
Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.